Privacy Policy
Your privacy matters to us. Learn how we collect, use, and protect your personal information when you use Jeju Guru
Last Updated: December 15, 2024
Privacy Summary
1. Introduction
Jeju Guru ("we," "our," or "us") operates the jejuguru.com website and related services (the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
By using our Service, you agree to the collection and use of information in accordance with this policy. We will not use or share your information with anyone except as described in this Privacy Policy.
2. Information We Collect
2.1 Personal Information
We may collect personally identifiable information that you provide directly to us, including:
- Name and contact information (email address, phone number)
- Travel preferences and interests
- Feedback and correspondence
- Newsletter subscription information
- Account registration details
2.2 Usage Information
We automatically collect certain information when you use our Service:
- IP address and location data
- Browser type and version
- Pages visited and time spent on our site
- Referring website addresses
- Device information and operating system
2.3 Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience:
- Essential cookies for website functionality
- Analytics cookies to understand user behavior
- Preference cookies to remember your settings
- Marketing cookies for personalized content
3. How We Use Your Information
We use the collected information for various purposes:
- To provide, maintain, and improve our services
- To personalize your experience and content recommendations
- To communicate with you about our services and updates
- To send newsletters and marketing communications (with consent)
- To respond to your inquiries and provide customer support
- To analyze usage patterns and improve our website
- To detect, prevent, and address technical issues
- To comply with legal obligations and protect our rights
4. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
4.1 Service Providers
We may share information with trusted third-party service providers who assist us in:
- Website hosting and maintenance
- Email marketing and communication services
- Analytics and performance monitoring
- Customer support and help desk services
4.2 Legal Requirements
We may disclose your information if required by law or in response to:
- Legal process or government requests
- Protection of our rights, property, or safety
- Investigation of potential violations of our terms
- Prevention of fraud or security threats
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information:
- SSL encryption for data transmission
- Secure server infrastructure
- Regular security audits and updates
- Access controls and authentication measures
- Employee training on data protection
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
6. Your Privacy Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access: Request a copy of your personal information
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your personal information
- Portability: Receive your data in a portable format
- Restriction: Limit how we process your information
- Objection: Object to certain processing activities
- Withdrawal: Withdraw consent for marketing communications
To exercise these rights, please contact us at privacy@jejuguru.com. We will respond to your request within 30 days.
7. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for international transfers, including:
- Standard contractual clauses approved by relevant authorities
- Adequacy decisions from data protection authorities
- Certification schemes and codes of conduct
8. Children's Privacy
Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us, and we will take steps to remove such information.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by:
- Posting the new Privacy Policy on this page
- Updating the "Last Updated" date
- Sending email notifications for material changes
- Displaying prominent notices on our website
Your continued use of our Service after changes become effective constitutes acceptance of the revised policy.
10. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us:
Have Questions About Your Privacy?
We're committed to transparency and protecting your privacy. Contact us if you need clarification or want to exercise your rights.